CRM Software Sri Lanka
Customer database, purchase history, loyalty and follow-up tasks connected to POS, repairs and deliveries.
Run your store on Sellmate
POS, inventory, courier, repairs, staff and reports. One cloud platform built for retail and gadget shops in Sri Lanka and beyond.
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- Setup in under 5 minutes
Or WhatsApp / call us: 070 746 7221
Does SellMate include CRM?
Yes. SellMate includes a customer database with purchase history, CRM tasks and follow-ups, loyalty redemption, customer analysis and a customer portal so CRM is not a separate product from your till.
CRM Software for Shops Sri Lanka
Retail CRM only works when it sees the same sales the counter just made. SellMate stores customers with their purchase history, loyalty activity and open tasks next to POS, repairs and courier orders.
Teams can assign follow-ups, redeem loyalty at checkout and review customer analysis without exporting CSVs to a marketing tool that never sees stock or warranties.
CRM that shares the shop floor data
Purchase history at the till
Staff see what the customer bought before, including repairs and warranties where recorded.
Tasks and follow-ups
CRM tasks keep callbacks and overdue conversations owned by a person, not a chat scroll.
Loyalty redemption
Points and loyalty rules apply during checkout instead of a side notebook.
Customer portal
Give customers a portal experience where appropriate, alongside public invoice links and notifications.
CRM capabilities
- Customer database
- Purchase history
- CRM tasks / follow-ups
- Loyalty
- Customer portal
- Customer analysis reports
Related solutions
Questions, answered
Yes. Loyalty can be redeemed during sales workflows so rewards stay tied to real checkout behaviour.
Ready to transform your business?
Join thousands of retailers using SellMate for POS, inventory, courier, repairs and analytics. Setup in under 5 minutes.
Or message / call us on 070 746 7221