Warranty Management Sri Lanka
Issue warranty cards from sales, track coverage and claims, and print documents customers actually keep tied to the same stock and repair records.
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Does SellMate support warranty management?
Yes. SellMate creates automatic warranty cards from sales, supports warranty templates and coverage rules, tracks claims and expiring warranties, and prints warranty cards. Warranty analytics help shops see claim patterns over time.
Warranty Management System Sri Lanka
Electronics and gadget shops in Sri Lanka live or die on warranty trust. When a customer returns with a phone or appliance, staff need the original sale, IMEI/serial, coverage window and claim history not a paper booklet that went missing.
SellMate links warranty to POS and inventory so cards are issued when the item is sold, claims are recorded against the same device record, and expiring warranties surface before support becomes guesswork.
Repair job sheets and warranty claims can share the same customer and parts context, so workshops do not maintain a separate warranty spreadsheet.
Why shops run warranties inside SellMate
Cards from the sale
Generate warranty documentation when the invoice is completed instead of handwriting booklets after the customer leaves.
Templates that match your policy
Configure coverage wording and duration so every branch issues consistent cards.
Claims you can audit
Record claim status against the product and customer useful when manufacturers or owners ask what happened.
Expiring coverage visibility
See warranties that are about to end so follow-ups and upsells are planned, not reactive.
Warranty capabilities
- Automatic warranty cards from sales
- Warranty templates and coverage configuration
- Claims tracking
- Expiring warranty views
- Warranty analytics
- Printable / downloadable warranty cards
- Tied to POS, inventory and repair workflows
Typical electronics warranty workflow
- Sell the device on POS with IMEI/serial where required.
- Issue the warranty card from the sale using your template.
- If the customer returns, open the claim against the same record.
- Route repair work through job sheets and parts costing when needed.
- Print updated documentation or close the claim with a clear status.
Related solutions
Questions, answered
Yes. Warranty cards are printable/downloadable so customers leave with documentation that matches the sale.
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